Inclusive Staff Training for Events & Hospitality

“Great Service Starts with Inclusion: Train Your Staff to Welcome Everyone”

Why Inclusion Matters for Your Business

  • Estimated $1.4 Trillion in spending power.

  • 78% of LGBTQ+ guests say inclusive service influences where they spend money.

  • One discrimination complaint can cost a venue $10,000+ in legal fees and reputation damage.

  • Inclusive training increases staff confidence by 65% in handling diverse guests.

I believe inclusion starts with understanding, not judgment. My training meets your team where they are—without asking anyone to abandon their beliefs. Instead, I focus on practical skills that create respectful, welcoming environments for all guests.

I bring real-world insight and empathy to every session. Your staff will leave confident, prepared, and ready to deliver exceptional service to every guest.

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Your Staff Will Learn How To:

  • Understand LGBTQ+ identities & inclusive language.

  • Respect names & pronouns, handle misgendering gracefully.

  • Respond to bias and correct mistakes with confidence.

  • Practice real-world scenarios: greeting guests, resolving conflicts.

The Results for Your Business:

  • Deliver affirming, respectful service.

  • Reduce risk of complaints & negative reviews.

  • Build a reputation as a venue where everyone feels welcome.

Ready to make your space truly inclusive? Book your training today.

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